Are You Supporting Local Business?

If you are reading this as a user of printers on the Central Coast and value your own regional support, then this page is the thankyou to those brands that have chosen to employ local agents. Some brands have chosen to withdraw to the capitals, downsize and rely purely on remote help desks and mailout replacements. If you do not agree with this trend then consider purchasing a brand that does employ locals.

As a chosen Oki Authorised Service Agent it's my pleasure to be part of a system that provides professional backing during, and more importantly after warranty. If your looking for technology that lasts longer and has local support then consider Oki.

On the table below I've listed brands that have Central Coast agents you can theoretically contact directly for a warranty repair. This includes both onsite or "return-to base". In many cases you can go direct to the authorised repairer rather than return it to the store and save time.

Where I've listed "unknown" is where had to conclude that the brand has no known local authorised agent that can provide both warranty and after warranty service. Within this group some brands may also provide warranty via a national repairer (who is the agent) using their own distributed network of subcontractors and or branches. These may or may not provide for after warranty service, thus remain as "unknown" until I get verification. I welcome any corrections on the list below.

Brand	Is there a Local company I can call for warranty issues?	Phone	CComments
Brother	Flag Office Technology	4328 3217	?
Canon	Flag Office Technology	4328 3217	For Inkjets only
Canon	Sheather and Merrigan Business Equipment	1800 637 644	For Lasers and Copiers
Citizen	Unknown	?	?
Dell	Unknown	1300 655 533	?
Epson	The Printer Guy	4346 4456	ForPOS, Inkjets, Scanners, etc
HP	Unknown	1300 721 147	Understood to be subcontracted to repairer with local agent for onsite. Believe RTB warranty via post to Sydney? Call and confirm
IBM	Unknown	132 426	?
Kodak	Unknown	1800 793 895	?
Konica Minolta	Unknown	?	?
Kyocera	Sharp DS	4321 0080	For Copiers
Lanier	Printstream	4321 6800	?
Lexmark	Unknown	1300 362 192	?
Oki	The Printer Guy	4346 4456	?
Ricoh	Pivotal Business Systems	1300 132 000	?
Samsung	Unknown	1300 362 603	no known local for printers
Samsung	Sharp DS	4321 0080	for faxes
Star	to Sydney	8788 1547	?
Sharp	Sharp DS	4321 0080	?
Toshiba	Toshiba Central Coast	4324 4169	?
Xerox	Unknown	9856 5000	?